General News

Increasing Telephony Costs & Potential Utility Refunds

Posted on 18th September, 2020

Telecoms:   BT are introducing two further price increases from September and October 2020.  Generally, other suppliers will follow suit and we would recommend forwarding a copy of your latest invoice (regardless of your current supplier) to see if you will be impacted.  Due to our large client base, we are...

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Coronavirus: Chancellor Unveils £350bn Lifeline For Economy

Posted on 18th March, 2020

The government has unveiled a package of financial measures to shore up the economy against the coronavirus impact.  It includes £330bn in loans, £20bn in other aid, a business rates holiday, and grants for retailers and pubs.  Help for airlines is also being considered.  Chancellor Rishi Sunak told a press...

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Business Rates Suspended in 2020 Budget

Posted on 12th March, 2020

Budget 2020: Business Rates Suspended For Shops and Cafes Tens of thousands of England’s retail, leisure and hospitality firms will not pay any business rates in the coming year, the chancellor has announced.  Companies with a rateable value of less than £51,000 will be eligible for the tax holiday, Rishi...

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Oil prices are down more than 20%.

Posted on 9th March, 2020

The UK’s leading share index is facing its worst day since the 2008 financial crisis after billions were wiped off the value of top shares.  The dramatic drop follows global falls as a row between Russia and Saudi saw oil prices plunge by more than a fifth.  Shares were already...

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Email Address Charges Branded ‘Daylight Robbery’

Posted on 27th February, 2020

Ofcom is writing to broadband companies to ask why some people are having to pay to keep old email addresses.  TalkTalk charges £5 a month and BT charges £7.50 a month if customers switch providers but want to keep using their email addresses as before.  Virgin deletes those it gives...

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Apple Fined For Slowing Down Old IPhones

Posted on 10th February, 2020

Apple has been fined 25 million euros (£21m, $27m) for deliberately slowing down older iPhone models without making it clear to consumers.  The fine was imposed by France’s competition and fraud watchdog DGCCRF, which said consumers were not warned.  In 2017, Apple confirmed that it did slow down some iPhones,...

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Ofcom Proposes New Rules To Help Boost WIFI

Posted on 30th January, 2020

People and businesses could benefit from more reliable wifi, thanks to proposals set out by Ofcom.  Ofcom manages the UK’s airwaves – or spectrum – a finite resource that is essential for wireless services including wifi. Wifi is increasingly used for the everyday activities that people and businesses depend on...

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Ovo Energy To Pay £8.9m For Overcharging Customers

Posted on 29th January, 2020

Ovo, which may become the UK’s second-largest energy company, has been forced to pay £8.9m by regulators after it overcharged customers.  The firm, which bought SSE’s retail business last year, sent inaccurate statements to more than half a million customers.  Meanwhile, some of its customers did not receive a bill...

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Mobile Roaming: What Will Happen To Charges After Brexit?

Posted on 29th January, 2020

In June 2017, the European Union scrapped additional charges for roaming on mobile phones when you travel to another EU country.  Roaming is when you use your mobile phone abroad.  Since 2017, UK consumers have, within reason, been able to use the minutes, texts and data included on their mobile...

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Openreach Announces Another 250,000 Rural Premises That Will Get Full Fibre

Posted on 27th January, 2020

More full fibre is always good and with Openreach racing towards its four million premises passed footprint deadline of March 2021 the news today that 250,000 of these premises will be in various rural areas of the UK is welcome. The 227 areas are on top of the 13 areas...

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8 Haig Court, Haig Road, Parkgate Industrial Estate, Knutsford, Cheshire, WA16 8XZ

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