Energy News

Ofgem warns soaring gas prices will feed into customer bills

Posted on 9th September, 2021

Ofgem has said that UK household energy bills will be affected by soaring prices of fossil fuels globally. The energy regulator told the BBC that increasing prices, for gas in particular, “will feed into all customer energy bills in the UK”. It described the energy price cap as one of...

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Gas and electricity supplier HUB Energy enters administration.

Posted on 26th August, 2021

Hub Energy, a gas and electricity supplier with around 6,000 domestic customers, and 9,000 non-domestic customers, has ceased to trade. Under Ofgem’s safety net, the energy supply of Hub Energy’s customers will continue and outstanding credit balances of domestic customers will be protected. Ofgem said it will choose a new supplier...

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Energy bills to rise by at least £139 for millions of households.

Posted on 6th August, 2021

Energy prices will rise for millions of people across the UK in October, right at the start of the cold weather. Regulator Ofgem said the price cap for default domestic energy deals would be raised to cover suppliers’ extra costs.  The typical gas and electricity customer is likely to see...

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Ofgem Introducing New Rules to Help Vulnerable Customers with Energy Costs.

Posted on 19th October, 2020

Energy regulator Ofgem is introducing new rules from 15 December to help vulnerable customers who struggle to pay their energy bills this winter. Suppliers will be required to offer emergency credit to customers who cannot top up prepayment meters.  And if customers are in debt, suppliers must put them on “realistic...

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Increasing Telephony Costs & Potential Utility Refunds

Posted on 18th September, 2020

Telecoms:   BT are introducing two further price increases from September and October 2020.  Generally, other suppliers will follow suit and we would recommend forwarding a copy of your latest invoice (regardless of your current supplier) to see if you will be impacted.  Due to our large client base, we are...

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Oil prices are down more than 20%.

Posted on 9th March, 2020

The UK’s leading share index is facing its worst day since the 2008 financial crisis after billions were wiped off the value of top shares.  The dramatic drop follows global falls as a row between Russia and Saudi saw oil prices plunge by more than a fifth.  Shares were already...

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Two-Thirds of UK Homes ‘Fail on Energy Efficiency Targets’

Posted on 3rd March, 2020

Nearly two thirds of UK homes fail to meet long-term energy efficiency targets, according to data analysed by the BBC.  More than 12 million homes fall below the C grade on Energy Performance Certificates (EPCs) graded from A-G.  It means householders spend more on energy bills and pump tonnes more...

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Outfox The Market Ordered To Pay £600k In Feed-in Tariffs

Posted on 12th February, 2020

The energy supplier could end up having its licence revoked if it fails to comply.   Ofgem has issued Outfox the Market with a provisional order, compelling the energy supplier to pay more than £600,000 for the Feed-in Tariff (FiT) scheme by tomorrow.  The FiT scheme was designed to promote...

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Energy Bills Set To Fall For Millions Of Households

Posted on 7th February, 2020

Energy bills are to fall for millions of British households this April after the regulator lowered price caps.  Ofgem has reduced the default price cap and pre-payment meter cap by £17, which the regulator said would lower bills for about 15 million households.  The cap was introduced to protect customers...

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Ovo Energy To Pay £8.9m For Overcharging Customers

Posted on 29th January, 2020

Ovo, which may become the UK’s second-largest energy company, has been forced to pay £8.9m by regulators after it overcharged customers.  The firm, which bought SSE’s retail business last year, sent inaccurate statements to more than half a million customers.  Meanwhile, some of its customers did not receive a bill...

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