Energy News

Ofgem Introducing New Rules to Help Vulnerable Customers with Energy Costs.

Posted on 19th October, 2020

Energy regulator Ofgem is introducing new rules from 15 December to help vulnerable customers who struggle to pay their energy bills this winter. Suppliers will be required to offer emergency credit to customers who cannot top up prepayment meters.  And if customers are in debt, suppliers must put them on “realistic...

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Increasing Telephony Costs & Potential Utility Refunds

Posted on 18th September, 2020

Telecoms:   BT are introducing two further price increases from September and October 2020.  Generally, other suppliers will follow suit and we would recommend forwarding a copy of your latest invoice (regardless of your current supplier) to see if you will be impacted.  Due to our large client base, we are...

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Oil prices are down more than 20%.

Posted on 9th March, 2020

The UK’s leading share index is facing its worst day since the 2008 financial crisis after billions were wiped off the value of top shares.  The dramatic drop follows global falls as a row between Russia and Saudi saw oil prices plunge by more than a fifth.  Shares were already...

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Two-Thirds of UK Homes ‘Fail on Energy Efficiency Targets’

Posted on 3rd March, 2020

Nearly two thirds of UK homes fail to meet long-term energy efficiency targets, according to data analysed by the BBC.  More than 12 million homes fall below the C grade on Energy Performance Certificates (EPCs) graded from A-G.  It means householders spend more on energy bills and pump tonnes more...

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Outfox The Market Ordered To Pay £600k In Feed-in Tariffs

Posted on 12th February, 2020

The energy supplier could end up having its licence revoked if it fails to comply.   Ofgem has issued Outfox the Market with a provisional order, compelling the energy supplier to pay more than £600,000 for the Feed-in Tariff (FiT) scheme by tomorrow.  The FiT scheme was designed to promote...

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Energy Bills Set To Fall For Millions Of Households

Posted on 7th February, 2020

Energy bills are to fall for millions of British households this April after the regulator lowered price caps.  Ofgem has reduced the default price cap and pre-payment meter cap by £17, which the regulator said would lower bills for about 15 million households.  The cap was introduced to protect customers...

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Ovo Energy To Pay £8.9m For Overcharging Customers

Posted on 29th January, 2020

Ovo, which may become the UK’s second-largest energy company, has been forced to pay £8.9m by regulators after it overcharged customers.  The firm, which bought SSE’s retail business last year, sent inaccurate statements to more than half a million customers.  Meanwhile, some of its customers did not receive a bill...

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Rogue Energy Brokers ‘con small businesses out of £2bn a year’

Posted on 28th January, 2020

Small businesses are being conned out of £2bn by rogue “energy brokers” who lock them into long-term bad-value gas and electricity contracts, according to documents submitted to the energy regulator.  Charities, churches and care homes are among the organisations paying far more than they should for their energy, after falling...

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Big Energy Saving Week: Top 10 Tips To Reduce Your Energy Bills

Posted on 21st January, 2020

Reducing energy consumption and eventually saving money on bills can be done through everyday actions and to help consumers do just that, the Department for Business, Energy and Industrial Strategy has produced 10 top tips. 1. Turning appliances off standby mode can save £30 a year so remember not to...

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UKPN Achieves Certification For Cutting Carbon Emissions

Posted on 21st January, 2020

The power network operator has been recognised by the Carbon Trust for an absolute reduction of 6.6% carbon emissions since 2016/17.   UK Power Networks (UKPN) has become the first electricity network operator to achieve the Carbon Trust’s certification for reducing carbon emissions. The Carbon Trust Standard for Carbon is...

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