We strive to offer the highest level of expertise and care at every stage of the service we offer. However, if something does go wrong and you want to make a complaint, we will be fully committed to fixing it, as efficiently as possible. Below you’ll find all the information you’ll need about making a complaint, including how to contact us and what we promise to do next.
If the complaint relates to any of the areas of Telecommunications, Mobile Phones, Water, Energy (non-micro business), then please click below to obtain a copy of the relevant complaints procedure:
Complaints Procedure (non-micro)
If the compliant relates to Energy and you are a micro business, then please click the link below to obtain a copy of the relevant complaints procedure:
