January, 2020 News

Ofcom Proposes New Rules To Help Boost WIFI

Posted on 30th January, 2020

People and businesses could benefit from more reliable wifi, thanks to proposals set out by Ofcom.  Ofcom manages the UK’s airwaves – or spectrum – a finite resource that is essential for wireless services including wifi. Wifi is increasingly used for the everyday activities that people and businesses depend on...

Read Article

Ovo Energy To Pay £8.9m For Overcharging Customers

Posted on 29th January, 2020

Ovo, which may become the UK’s second-largest energy company, has been forced to pay £8.9m by regulators after it overcharged customers.  The firm, which bought SSE’s retail business last year, sent inaccurate statements to more than half a million customers.  Meanwhile, some of its customers did not receive a bill...

Read Article

Mobile Roaming: What Will Happen To Charges After Brexit?

Posted on 29th January, 2020

In June 2017, the European Union scrapped additional charges for roaming on mobile phones when you travel to another EU country.  Roaming is when you use your mobile phone abroad.  Since 2017, UK consumers have, within reason, been able to use the minutes, texts and data included on their mobile...

Read Article

Rogue Energy Brokers ‘con small businesses out of £2bn a year’

Posted on 28th January, 2020

Small businesses are being conned out of £2bn by rogue “energy brokers” who lock them into long-term bad-value gas and electricity contracts, according to documents submitted to the energy regulator.  Charities, churches and care homes are among the organisations paying far more than they should for their energy, after falling...

Read Article

Openreach Announces Another 250,000 Rural Premises That Will Get Full Fibre

Posted on 27th January, 2020

More full fibre is always good and with Openreach racing towards its four million premises passed footprint deadline of March 2021 the news today that 250,000 of these premises will be in various rural areas of the UK is welcome. The 227 areas are on top of the 13 areas...

Read Article

Big Energy Saving Week: Top 10 Tips To Reduce Your Energy Bills

Posted on 21st January, 2020

Reducing energy consumption and eventually saving money on bills can be done through everyday actions and to help consumers do just that, the Department for Business, Energy and Industrial Strategy has produced 10 top tips. 1. Turning appliances off standby mode can save £30 a year so remember not to...

Read Article

UKPN Achieves Certification For Cutting Carbon Emissions

Posted on 21st January, 2020

The power network operator has been recognised by the Carbon Trust for an absolute reduction of 6.6% carbon emissions since 2016/17.   UK Power Networks (UKPN) has become the first electricity network operator to achieve the Carbon Trust’s certification for reducing carbon emissions. The Carbon Trust Standard for Carbon is...

Read Article

Energy Broker Complaint?

Posted on 17th January, 2020

Call to crack down on energy broker complaints and rip-offs which could cause small businesses to go bust Energy broker complaints made up 382 – or roughly 10 per cent – of the issues reported to the Energy Ombudsman from small firms in the past year. The unregulated world of...

Read Article

Latest UK Broadband and Mobile Coverage Revealed

Posted on 13th January, 2020

More people in the UK can get faster broadband and a good mobile signal than last year, but some rural areas are still behind towns and cities for coverage, according to new research from Ofcom. Ofcom’s Connected Nations report looks at the availability of broadband and mobile services across the...

Read Article

* We may record our telephone calls for training purposes.


This website uses Cookies to improve your browsing experience. View Cookies Policy

I'm fine with this