General News

Apple Fined For Slowing Down Old IPhones

Posted on 10th February, 2020

Apple has been fined 25 million euros (£21m, $27m) for deliberately slowing down older iPhone models without making it clear to consumers.  The fine was imposed by France’s competition and fraud watchdog DGCCRF, which said consumers were not warned.  In 2017, Apple confirmed that it did slow down some iPhones,...

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Ofcom Proposes New Rules To Help Boost WIFI

Posted on 30th January, 2020

People and businesses could benefit from more reliable wifi, thanks to proposals set out by Ofcom.  Ofcom manages the UK’s airwaves – or spectrum – a finite resource that is essential for wireless services including wifi. Wifi is increasingly used for the everyday activities that people and businesses depend on...

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Ovo Energy To Pay £8.9m For Overcharging Customers

Posted on 29th January, 2020

Ovo, which may become the UK’s second-largest energy company, has been forced to pay £8.9m by regulators after it overcharged customers.  The firm, which bought SSE’s retail business last year, sent inaccurate statements to more than half a million customers.  Meanwhile, some of its customers did not receive a bill...

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Mobile Roaming: What Will Happen To Charges After Brexit?

Posted on 29th January, 2020

In June 2017, the European Union scrapped additional charges for roaming on mobile phones when you travel to another EU country.  Roaming is when you use your mobile phone abroad.  Since 2017, UK consumers have, within reason, been able to use the minutes, texts and data included on their mobile...

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Openreach Announces Another 250,000 Rural Premises That Will Get Full Fibre

Posted on 27th January, 2020

More full fibre is always good and with Openreach racing towards its four million premises passed footprint deadline of March 2021 the news today that 250,000 of these premises will be in various rural areas of the UK is welcome. The 227 areas are on top of the 13 areas...

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Big Energy Saving Week: Top 10 Tips To Reduce Your Energy Bills

Posted on 21st January, 2020

Reducing energy consumption and eventually saving money on bills can be done through everyday actions and to help consumers do just that, the Department for Business, Energy and Industrial Strategy has produced 10 top tips. 1. Turning appliances off standby mode can save £30 a year so remember not to...

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UKPN Achieves Certification For Cutting Carbon Emissions

Posted on 21st January, 2020

The power network operator has been recognised by the Carbon Trust for an absolute reduction of 6.6% carbon emissions since 2016/17.   UK Power Networks (UKPN) has become the first electricity network operator to achieve the Carbon Trust’s certification for reducing carbon emissions. The Carbon Trust Standard for Carbon is...

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Call to crack down on energy broker rip-offs which could cause small businesses to go bust

Posted on 17th January, 2020

The unregulated world of energy brokers is leaving small business owners open to scams.  Broker complaints made up 382 – or roughly 10 per cent – of the issues reported to the Energy Ombudsman from small firms in the past year. Almost half were upheld.  Now charity Citizens Advice has...

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Latest UK Broadband and Mobile Coverage Revealed

Posted on 13th January, 2020

More people in the UK can get faster broadband and a good mobile signal than last year, but some rural areas are still behind towns and cities for coverage, according to new research from Ofcom. Ofcom’s Connected Nations report looks at the availability of broadband and mobile services across the...

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Will full-fibre be obsolete in 2030?

Posted on 21st November, 2019

Predicting what the future holds for technology is obviously difficult.  But full-fibre broadband, where ultra-fast optical cables carry data right into your home or office, is currently the “gold standard”. “There is no doubt that we need fibre connectivity, in particular all the way to the home. That’s something everybody...

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