February, 2020 News

Email Address Charges Branded ‘Daylight Robbery’

Posted on 27th February, 2020

Ofcom is writing to broadband companies to ask why some people are having to pay to keep old email addresses.  TalkTalk charges £5 a month and BT charges £7.50 a month if customers switch providers but want to keep using their email addresses as before.  Virgin deletes those it gives...

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“Help Us or You’ll Kill The High Street’

Posted on 18th February, 2020

For one national chain of jewellers, the government’s business rates system is having a devastating effect on retail outside big cities and shopping malls.  Andrew Hinds, a director at family-run firm F Hinds, says business rates place an unfair burden on shops and are leading to more store closures.  “In...

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Outfox The Market Ordered To Pay £600k In Feed-in Tariffs

Posted on 12th February, 2020

The energy supplier could end up having its licence revoked if it fails to comply.   Ofgem has issued Outfox the Market with a provisional order, compelling the energy supplier to pay more than £600,000 for the Feed-in Tariff (FiT) scheme by tomorrow.  The FiT scheme was designed to promote...

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Apple Fined For Slowing Down Old IPhones

Posted on 10th February, 2020

Apple has been fined 25 million euros (£21m, $27m) for deliberately slowing down older iPhone models without making it clear to consumers.  The fine was imposed by France’s competition and fraud watchdog DGCCRF, which said consumers were not warned.  In 2017, Apple confirmed that it did slow down some iPhones,...

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Energy Bills Set To Fall For Millions Of Households

Posted on 7th February, 2020

Energy bills are to fall for millions of British households this April after the regulator lowered price caps.  Ofgem has reduced the default price cap and pre-payment meter cap by £17, which the regulator said would lower bills for about 15 million households.  The cap was introduced to protect customers...

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Water and Sewerage Bills Set To Fall By About £17 A Year

Posted on 6th February, 2020

The average household’s water and sewerage bill will drop by about £17 a year in England and Wales.  Water UK, the industry trade body, said the average annual bill would fall by 4% to £396.60 from 1 April.  Its chief executive, Christine McGourty, said the water industry was “committed to...

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Half of UK 10-Year-Olds Own A Smartphone

Posted on 4th February, 2020

Fifty per cent of the UK’s 10-year-olds owned a smartphone in 2019, according to a report by media regulator Ofcom.  The amount of young phone owners doubled between the ages of nine and 10, which Ofcom dubbed “the age of digital independence”.  In addition, 24% of 3 and 4-year-olds had...

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