News

Fibre broadband: The cost of delivering in rural areas.

Wisbech is a pretty market town in Cambridgeshire but it’s an area divided by access to fast broadband. Paul Brett moved to the area in 2003, seeking a slightly more...

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Ofgem Introducing New Rules to Help Vulnerable Customers with Energy Costs.

Energy regulator Ofgem is introducing new rules from 15 December to help vulnerable customers who struggle to pay their energy bills this winter. Suppliers will be required to offer emergency...

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iPhone 12: Apple makes jump to 5G

Apple has confirmed its iPhone 12 handsets will be its first to work on faster 5G networks. The company has also extended the range to include a new “Mini” model...

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Phone bill charges of £1,200 added “without permission.”

“I was absolutely horrified and I actually felt quite violated”.  That’s how Sally Giles describes the moment she discovered she’d been charged £4.50 each week, every week for more than...

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Increasing Telephony Costs & Potential Utility Refunds

Telecoms:   BT are introducing two further price increases from September and October 2020.  Generally, other suppliers will follow suit and we would recommend forwarding a copy of your latest invoice...

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Coronavirus: ‘Avoid Using Microwave To Get Faster Internet’

People should avoid using the microwave at the same time as their wi-fi, media regulator Ofcom has said, as part of advice to help improve internet speeds.  It comes as...

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Openreach Halts Home-Visit Broadband Connections

BT’s Openreach says it will no longer install new broadband connections when a home visit is involved.  The division, which runs the broadband network for a range of internet service...

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Manchester City Council To Delay Business Rates To Support Struggling Businesses

Business Rates will not be taken on April 1, to help support businesses affected by Coronavirus (Covid-19), said Manchester City Council this afternoon (March 19).  Cllr Carl Ollerhead, Manchester City...

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Coronavirus: Chancellor Unveils £350bn Lifeline For Economy

The government has unveiled a package of financial measures to shore up the economy against the coronavirus impact.  It includes £330bn in loans, £20bn in other aid, a business rates...

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UK Mobile Networks Face Problems

The UK’s mobile networks are experiencing problems with their services.  EE told the BBC it is something “that is affecting all operators and we are working closely to fix it”. ...

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