We are very grateful to you for negotiating a credit note of £1,381 from British Telecom for us.  I obviously didn’t know the best way to handle the situation and you obviously did!  Thank you so much.

We wish to thank you and your team for all of your professional help and assistance that you have provided for our business over the years.  Your company has always conducted your affairs in an exemplary manner and has always been as helpful as possible, particularly at stressful times (usually...

Can you thank all your staff – especially Gemma, Matthew and Jemma – for always being very professional and very helpful dealing with all of the issues that British Gas have thrown at us throughout this year and the last.

When our phone system was struck by lightning overnight, the following Friday morning was challenging to say the least!  As a busy Veterinary Hospital, we obviously rely on the phones for clients calling in for emergencies, appointments, repeat prescriptions, food orders, inpatient updates, general inquiries, not to mention the back of house calls...

We have worked with Beaconplus since 2009 and have benefited from their expertise in negotiating contracts with telecommunications and utility suppliers. It’s great to hand over this chore to someone else and they have negotiated much better discounts than we would have managed on our own. I would have no...

The (Beaconplus) team have certainly been a major factor in regaining control over these costs. The results speak for themselves: We’re starting to win again.

We feel Beaconplus are on our side. It’s clearly because their offering is all about cost management and they are independent. They understand the minefield that the whole sector has become and take away the hassle factor. The original work on garaging costs worked extremely well for us.

Outsourcing management of these costs is the only cost-effective route and the prompt and knowledgeable service from Beaconplus works extremely well for us. The time we would have to spend on a similar service in-house is just not available to us.

Without exception, everybody in this office who deals with you remarked on the high level of service that we get. Everyone at Beaconplus is friendly, efficient and exceedingly helpful.

At last we’ve got an infrastructure & contracts that are efficient and cost-effective, which enhance our primary aim of delivering excellent customer service