The Benefits

Our clients use the following words and phrases to describe their experience with us:

“forever ferreting for the best solution; always one step ahead; diligent; an extension of our own company; we have every faith in them; I always feel I'm their No.1 client; such professional & nice people to work with”

So what are the benefits of outsourcing cost management to us?

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If you don’t save money, we guarantee not to charge you – you have nothing to lose

Our work is self-funding. In most cases, our clients choose to pay us based on actual cost savings achieved, and there are no upfront fees. However, we do offer bespoke fee arrangements, if you prefer an alternative approach.

You have the most up to date information to support your decisions

Because we work in the markets all day every day, you benefit from the most up to date information and knowledge. Whether we are proposing a change of supplier, helping you to move location, supplying information for a board meeting or simply answering ad-hoc queries, you can be confident of our expert input.

We provide the expertise so that you don’t have to recruit, train & retain personnel

We have in-depth knowledge, expertise and experience, which have been developed over a number of years from working with a large number of clients and suppliers in this market place. In most cases, it would not be possible and not cost effective for you to develop and maintain this level of knowledge, expertise and experience 'in-house'.

We also have specific experience in a wide range of business sectors across our client base, so we factor specific industry knowledge into our recommendations.

We save you money by negotiating extremely competitive contracts

We normally negotiate more competitive arrangements with the suppliers than you can do yourselves, because of our market knowledge, contacts and expertise. It is also becoming increasingly difficult for you to evaluate what constitutes a 'good deal', due to the increasing number of products and services available, along with more and more complex price/tariff structures on offer. These price/tariff structures have often been developed for the sole purpose of making price comparisons difficult between different suppliers.

We are always available when you need us

We have the flexibility to make the necessary resources available when you need them. We allocate more resources to you during peak times, to manage the variable workload.

We also provide the continuity inherent in an outsourcing arrangement. For example, should the ‘in-house’ person assigned to this role wish to change role or leave your organisation, you would have to re-recruit or re-train a new person – but with our support, you would not be faced with these issues.

We save you money by ensuring you don’t miss any important deadlines

When negotiating contracts, there can be a number of deadlines, for example, contract termination dates. If you miss these dates, your contracts are likely to rollover on unfavourable prices or terms, so you miss savings opportunities. With our help, this is not an issue.

We increase your profit through innovative savings opportunities

Through our experience with hundreds of clients and suppliers, we often identify savings opportunities that our clients were unaware even existed.

We recover overcharges that you don’t know you have paid

We usually identify areas where our clients were completely unaware that they were being overcharged. We have the expertise, tools and resources available to check your invoices thoroughly (from our experience, most companies do not even perform any basic checking of their invoices). We ensure that any charging errors are corrected and overcharges refunded/credited.

We reduce the hassle in your daily workload

We take on the hard work, removing the hassle and time you spend with suppliers from your workload. If you have a request, issue or general query with any supplier, you simply contact us and we will take care of it for you. In particular, we have a very structured approach to managing and resolving issues, which, as you know, can be a very unpleasant experience. We spend a significant amount of time on issue resolution and always have to be very persistent with the suppliers to get them to address the issues we raise (very often, we can continue beyond the point where you would have had to give up). Very rarely would a supplier resolve an issue correctly the first time without our involvement.

We invest in management software so you don’t have to

We have developed bespoke software tools and methodologies to assist with the effective management and analysis of our client’s telecommunications and utilities accounts.

We implement changes for you from start to finish, so you start saving ASAP

We don’t just make recommendations, but, on your approval, we actually implement the changes on your behalf. This includes creating business cases where required, preparing and scrutinising all the paperwork, tracking progress & reporting status, and resolving any queries or issues that may arise. In most cases, all we need is your approval and we do the rest. This approach also means that we keep on top of things, avoiding pitfalls and delays, so that you realise the savings at the earliest opportunity.

We also have large scale project management experience that would be crucial to support the implementation of any significant cost savings initiatives.

We provide you with a single point of contact, so you don’t waste your time

We cover a wide range of business expenses. This means that you won’t have to maintain a long list of constantly changing contacts for different areas, and you will be confident of a consistent professional approach across all of them. What is more, you will always know who to contact, and you will be able to get hold of us without chasing.

It’s easy to do business with us, and that makes your life easier

Our clients constantly comment on how easy we are to work with, how we are the sort of people they would like to employ, how they feel that we are on their side. You know, when you pick up the phone, that you are going to have a pleasant and helpful conversation. You can have faith in us to get the job done quickly and efficiently. How many of your suppliers give you that level of confidence?